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Customer Reviews

We have started this page to better help you get a feel for our Company. Being an Internet Company we have to strive to show our customers that we are a company that delivers. Buying off the internet sight unseen is very scary to say the least. We at IndianaGuitarman.com are 100% behind our customers. We answer questions and make your buying experience an enjoyable one. Our customers refer to use as Setup Kings.lol  Please read the reviews from satisfied customers and let someone else read about your special buying experience.

Thanks,

Tanya and Terry Raines

The following request was submitted:

Hey Terry, 

We got the instruments in the mail on Monday.  The mandolin is fantastic, you did a great job setting it up so thank you.

Thanks

Brady

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Hey Terry, 

We got the instruments in the mail on Monday.  The mandolin is fantastic, you did a great job setting it up so thank you.  .

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Name: Bobbi McMillin
Email:
Comments: Just picked up the Indiana Filly guitar for my daughter today. she loves it, hardly set it down all afternoon, she's so excited to learn how to play. the guitar has a great tone & setup.

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I hope you are feeling some better.  Grief is a long and individual process.  We received the guitar and love it.  What kind of strings did you put on it?  They sound great.  Thanks for the extra goodies. Do you think you will be getting in any more of the Clemson guitars?  

Joe

 

 

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Terry,
It made it!!! Originally the tracking said it was scheduled for delivery on Tuesday the 27th, but USPS got it together and delivered about 30 minutes ago. You went above and beyond with super customer service making your operation a class act in every way. Thank you very much.
Dan

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Terry,
It made it!!! Originally the tracking said it was scheduled for delivery on Tuesday the 27th, but USPS got it together and delivered about 30 minutes ago. You went above and beyond with super customer service making your operation a class act in every way. Thank you very much.
Dan

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Comments: Terry, received the guitar yesterday, very nice job sir, thought I might have to do a little adjustment since I just  got the standard set up . . . . was I wrong, 45 sec tuning & I'm enjoying a fantastic guitar, missed Monday nite football.
Thank you very much for a great buying experience & a superb product.
Wishing you all at Hoosier Guitar Co the very best for the holiday season.

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I would like to thank you and wife for all your time and effort , in these days and times its truly a rarity getting such excellent service . Thank You from a future customer .   I wish you and yours the best holiday season. Happy Holidays

 

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Banjo setup

Friday, September 24, 2010 @11:03:00 AM

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Hi!

I received my order. The guitar is GEORGEOUS!! Thank you for the awesome T-shirt!! I Love it!! 😊😊😊

Melissa Ryczko

"Happy Customer"


 

 

 

 

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Comments: Hi guys! I just received literally...about 10 min. ago my Stone Case Co. ST-DAG alligator guitar case for Morgan-Monroe and I could not be happier. What a beautiful case it is! Thank you so much for your attention and for providing great products at a reasonable price. I look forward to doing more business with you when the time comes. Thanks again.
Your friend,
Gunnar Carlson
Woodinville, WA

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Oh wow! How awesome is this compared to what I have had to deal with? Can't say enough about the Dobro at this point. Can't wait to play it in public & brag on your efforts to make me happy. Love the length of time the tone suspends!!!!!!
I thought I may have to make a huge adjustment in the fact my old is 14 fret, but no I went right into this sweet instrument with no problems. Great job Terry! Thanks so much. Keep in touch looking forward to painting something for you in the near future.

Peanut (deb)

 

 

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Terry

 

The banjo came in today - it's great!
Was out of town over the weekend, will get the check in the mail tomorrow AM.
Thanks for your help getting this hard-to-find instrument - I'm expect it will provide many years of enjoyment!

Alex

 

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Name: Joel Harris
Email: customsong@gmail.com
Comments: Good evening,

As these things typically go, the guitar arrived within a few hours of my query on its status.

The packaging was more than sufficient, the case is gorgeous and the guitar is magnificent, as is the quality of your set-up. Thank you very much for taking the time to rise above the rest and I look forward to doing business again with you in the future.

~Henderson

---------------------------------------------------------------------------------------------Terry,

 

The Eastman was the perfect graduation present to myself!! I love it. It's a lot nicer than some of the ones I was playing in shop. Thank you thank you!!

Adam Voss
National Student Speech-Language-
Hearing Association President
Communication Science and Disorders
University of Missouri Columbia
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I just wanted to follow up on this order. It arrived safe and sound and I
am really blown away by the beauty of this instrument and how amazing it
sounds. The set up is perfect. Thank you very much. Please feel free to
use this feedback on your website if you desire. Eastman Mandolin MD-305 #MD305

Best regards,

Robert Marcovich

---------------------------------------------------------------------------------------------I bought a Rick Thum Meadowlark dulcimer from IndianaGuitarman.com five years ago. Best price and best service anywhere. They completely setup the dulcimer free of charge. I wouldn't do it for 500 bucks. They did a great job !! I am buying the Jake's Cabin traveler model next. I do all my business with Indianaguitarman.com. It's really a "Mom and Pop" shop in Indiana. I like to support the smaller shops. I would recommend buying from them any day. The owner is very educated and easy to talk to. Great People and Retired military!!

Guy P
 Just wanted to say that we got the guitar and already teaching my daughter. Great set up. Thanks so much.

 

 

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Thank you for the update! It is AMAZING to know that you all have that level of care towards musical instruments! I know I could not find that attention to detail or quality of product anywhere else. I am very glad that I ordered from your company rather than somewhere else. Consider me a customer for life!!

 

 

Thank you!

 

 

-Bryan

 

 

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Brad

------------------------------------------------------------------------------------------------------------------------------------------------------------Hi Terry, just want to let you know that I am very happy with the 6 string banjo. You did a great job setting it up. Sounds a lot better than the one at the local music store.

Sent via BlackBerry by AT&T

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The following request was submitted:

Name: Mark Jacobson
Email: Comments: I just wanted to let you know that my Morgan Monroe Rocky Top MNB-1 Banjo was delivered yesterday. It arrived in perfect shape. Iâ?Tm very happy with everything. The banjo looks really nice and sounds great. The hard case is also really nice. Thank you for doing a great job with the setup as all I needed to do was a little tuning up and I was ready to play in no time. Iâ?Tm really glad that I chose to purchase my banjo from IndianaGuitarman.com. You delivered an outstanding product in a reasonable amount of time at a good price, AND called me on a Saturday to let me know my order was on the way!
Thanks for a great banjo and the personal service,
Mark Jacobson
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The following request was submitted:

Hi Tanya,
 
The Savannah SU 200 Baritone Ukulele has arrived and is in excellent condition.  I would like to thank you  for your outstanding customer service.  In today's world it is hard to find company's that excel in outstanding customer service.  The  Hoosier Guitar Company and Indiana Guitar Man are two company's that do.  Thank you!
 
God Bless,
 
Roy & Barb Meese

---------------------------------------------------------------------------------------------Name: Charles Jantzen
Comments: Just want to say that I ordered the Indiana Guitar Pinto for my granddaughter on Monday night while in Ohio and had it shipped to her in Florida.  It arrived Saturday by FedEx and she is so tickled.  She is so thrilled that she can take lessons at school with her sister I got her a Colt a couple of years ago.  Thanks for the great service and I highly recommend everyone to shop at Indiana Guitarman.com

----------------------------------------------------------------------------------------------Hey Tanya,
 Got the Indiana Dreadnaught American Flag Guitar, it rocks.  A lot of product for the money (less than $120 w/shipping), it's got a great sound, nice action, plus it's the coolest looking thing in around, all my buds are gonna be jealous.  Thanks for your help, this was my first purchase with you but I'll continue to be a customer.
Joel Bean

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Hello Terry and Tanya,

I received my bass yesterday at lunch and just got to spend some time with it last night and this morning.

I absolutely love it!

It is set up perfectly as promised, the shade of yellow is a little lighter than the demo model here in town

but regardless it plays every bit as good as my 1998 Fender American Jass bass and I couldn’t be happier. 

I’d love to do a testimonial for your website sometime if you’d like.

Let me know how to go about that if you are interested. 

It is nice to know that there are some honest reputable vendors out there that live up to all of the promises

as advertised.

Again thank you and have a great holiday weekend! 

Jim Stevens

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Name: Jeffrey Stone
Email: jeffreystone123@sbcglobal.net
Thank you so much for all of your help and time with answering all of my question before purchasing the Indiana Scout Guitar.

All was greatly appreciated with your kindness and professional attitude.

Also thanks for working with me while use the two AT&T credit gift cards to make the purchase.

May God Bless you all.

Thank you,
Jeffrey Stone

--------------------------------------------------------------------------------------Thank you – Thank you - Thank you!!!  The guitars arrived right on schedule on Friday afternoon.  YOU ROCK!  We really appreciate the quick service! We are VERY pleased with the new guitars. - Carolyn Umble

I love my Olinda oc-300 classical guitar, it sounds amazing. I took it to my guitar teacher and he thought it was a 800-1200 dollar guitar. The sound, feel and playability is superb. Thanks Terry for the awesome deal on a high end guitar. This is my review of this instrument. - Stuart Leavitt

I received the guitar today. Very pleased with the product and the service. Thanks again. - Glen Cooper

I am a wounded solider at Walter Reed Army Medical Center.  I received one of your guitars and I just really wanted to thank you.  It looks great, now I just got to learn to play it better.  Thank you so much. - P.F.C. Clark Robert

I received my Morgan Monroe MM3SW and it is worth the wait!  It has a great action and has been set up perfectly. I played it last night in a jam session and loved it, sounds crisp with a full sound and competed well with the fiddle player. It took a little over two weeks to get from the USA to Exmouth, UK but spent over a week waiting in a customs and excise warehouse for processing.  It was well packed and I knew before I opened the package my instrument would be safe. I was a little nervous about ordering a mandolin from 3000 miles away so a big THANK YOU for making the whole process run smoothly. - Rob

Thanks Terry, you've been great, and it's very refreshing in this world to see someone strive for the best customer service possible. If you have a boss, tell him I said you deserve some Kudos. Can't wait for the guitar to arrive. Thanks a million. - James Anderson

My Order, the MM-100-SB Morgan Monroe Mandolin, arrived today in perfect condition. You are so right! This beautiful instrument is almost too pretty to play! What a great buy for the money!! Your fast service and no hassle way of doing business has certainly made me a satisfied customer and new friend who will visit often! Thanks! - Jeffrey Weinberg

The hard case arrived today! It is great! You guys have been the best to work with and we have shared your website and contact info with friends. - Holly

Well, it couldn't have worked out more perfectly. We missed the mailman on his first pass by our house on the 24th, but just happened to catch him coming back on his way back to the Post Office (and his Christmas vacation). As he pulled into our driveway to unload the box, it started snowing heavily- I'm telling you it was a Christmas miracle the likes of which Jimmy Stewart has never seen! When my dad opened the box this morning he wept. I mean he had tears streaming down his face. He loved to play guitar in his youth, but age and arthritis stopped him from being able to do it anymore. He's fallen in love with the resonator over the past few years and knowing it wouldn't require him to finger the frets or hold the guitar upright was a big draw. You guys made me a huge hero today. Anyway- it's a great looking guitar and has really nice tone for the price- can't wait to slap some new strings on there. Thank you so much for coming through. I'll recommend you to anyone I may meet who's in the market for a new guitar. A big cyber hug and Merry Christmas! - Scott Reinwand

I have been playing guitar now for about 8 years now... I must say that ever since I have bought the Devlin blue flamed wraith I have gotten nothing but excellent tone from it..  It is definitely the best guitar I have ever owned. I play death metal, so I play fast and this guitar holds up and just has an awesome stage performance of its own. thanks for making an awesome guitar - Eric Jenkins

Hi Guys, Hubby got that guitar today.  He loves it, loves it, loves it.  The DVD is very good too.  Please let us know when the book comes in.  Will be definitely ordering more guitars from you.  You guys are awesome to deal with. - Marie and Max

Great, thank you very much.  I just placed my order through the website.  I just had a very bad experience with InstrumentAlley.com, I ordered a Morgan Monroe MFM-300 from them and they sent me a blemished item which I do not believe was set up before they shipped it, then they took forever to send me a replacement so I just asked for a refund.  I'm hoping that this transaction goes a little more smoothly.  Do you set up the instruments yourself and ship them from your store? - Zach

I received the guitar strap today. It is beautiful, I am so pleased with it. Thank you so much. My daughter is going to love it. Merry Christmas! - Bella

Hey, I just recently picked up a Indiana strat electric guitar. I have to tell you I love it. It has an awesome sound and it has an amazing finish. Just wanted to say love the guitar. - James Conley

Thanks again for a beautiful instrument.  We had picking last night at our house, and everyone loved the sound of the Appalachian banjo.  A friend of ours who also plays banjo was drooling when he saw the signatures on the head.  It looks great and sounds even better…nice job on the setup!  It was a pleasure doing business with you.
- Gary Plant

That's great Terry! Thanks!! I must say that you and your company have made buying a guitar from such a long ways away very enjoyable. Thanks again, i will be sure to tell everyone about the service and good business that you have. - Shane Erskine

Just writing to let you know that i received my new guitar last week  in perfect condition and its just what i expected. What a well made instrument and it plays beautifully with a lovely clear tone. I would like to thank you for your excellent help and service in getting the guitar over to the UK for me. Once again many thanks and may you ride high on the storms of the recession. - John
 
I received my Morgan Monroe acoustic bass, MVAB-500, I just love it!! Set up is awesome, what a feel, already played it on a gig, This is a great Bass.  Very well packed. You are a great company to do business with.  Thanks again. - Christopher Foster

I am a singer/songwriter based out of Georgia. I have been touring a good bit with the Zac Brown Band, and plan on hitting the road with him full time in September doing opening acoustic sets. I just wanted to reach out and let y'all know that I stumbled upon the Arietta hollow body acoustic electric in a small guitar shop in the north georgia mountains. I played around on it for 15 minutes or so and I had to buy it. I have been using it onstage quite a bit, and letting others know to check them out. I was amazed at the quality at such a low price. I use this guitar just as much as my '82 Guild now. I just wanted to reach out and share this with you. - Levi Lowrey

I just picked up the guitar from the post office and I'm thinking one word, outstanding. I have to be honest and say I'm surprised at the quality and the sound of this guitar. The build quality is very good, and so is the volume and sustain. I tuned it up with my Martin OM21 Special and compared the two. The Eastman didn't have the richness or full sound of the Martin, but the volume and sustain are right there. Not that I'm saying anything negative about the overall sound of the Eastman, I think it holds it's own with a lot of more expensive guitars I've played. Great guitar for the price. The setup is excellent, thank you. It's as easy to play as my Martin. I've bought quite a few guitars without playing them first and 99.99% of them are gone. This one I'll keep. These people are making very nice guitars for the money. I know I'll play this one as much if not more than my Martin and Larrivee. Thanks again for the great deal and setting up the guitar so well. This is the last one I'll buy for awhile, my wife stays  pissed off for about a month after a new guitar comes into the house.  - Tony

I just wanted to say thanks so much for the guitar that you sent me! It is incredible!! and as a beginning guitarist I feel like I have gotten an amazing guitar to learn on! After only a week I believe that I am already coming along very well, and with more practice I will be playing great in no time! Anyways I just wanted to say how pleased I am with the guitar you sent me! Thanks so much! -  Eric

Just got my MBN-1 and LOVE IT!  Actually, I got it 2 hrs ago, but couldn't put it down long enuff to send y'all this e-mail!  Cripple Creek sounds great on it!  Foggy Mtn. Breakdown does too.  Y'all just made a Missouri Hillbilly really, really happy.  My Grandpa, Cecil Tate is up in heaven with a huge smile on his face right now! Thank You Very Much! - Eric Lynn Clark

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Hey, Terry:
Just wanted to let you know I received the Hummer today. She is beautiful. What a great looking and great sounding guitar. I strapped it on and played Bon Jovi’s “Wanted: Dead or Alive” and man, perfection. I’m a star now. Thanks, thanks, thanks.

Troy Boyle

 

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Call 317-272-4729 for Customer Service. Please read: We are not the Indiana Guitar Company or SHS International. Hoosier Guitar Company and IndianaGuitarman.com are Authorized Dealers for their products. We are also Dealers for a number of different manufactures and brand’s.